Privacy Policy

Adventure Treks and Camp Pinnacle Privacy and Information Security

Unless otherwise described circumstances in this Policy, Adventure Treks and Camp Pinnacle and arises will not transmit any information about you to others without your express written permission.

Information Collection and Use

Our site contains forms that help us collect information (including your name, address, phone number, email address, and billing information) so you can request information, post a review, or apply for a trip or session, and receive customer support. In the case of signing up for programs where we may require verifying information or completing a purchase, we may ask for a credit card number, or other financial information. The Adventure Treks and Camp Pinnacle websites do not store credit card information and only uses this to pass through our gateway service for completion of your transaction.

We may also use your information to contact you regarding changes or additions to our trips or sessions, our website, blog and special offers. If you would like to be excluded simply reply with unsubscribe on the bottom footer of the email.

Our site collects information about your visit for the purpose of site statistics (for instance, your IP address) and to help find and correct problems with our server, and to administer our website. We also gather high level demographic information from this information including general location, and site usage. This information does not contain any personally identifiable information, except that which is necessary to prevent fraud or abuse of our server or systems.

Our site uses cookies to recall certain movements on the website, help you stay logged in, and retain typed in information for a simpler browsing experience. The cookies are linked to your email address, which is associated with the information in your account.

Securing Your Information

The website has security measures in place to protect collected information from loss, misuse, or alteration.

Updating Your Information

You may opt out of receiving communications from us through this website at any time. The following options are available for changing or modifying your account information or account preferences.

  1. Send an email to info@adventuretreks.com
  2. Log in and make the change in the account section of the website.
  3. Send us mail at PO Box 1321, Flat Rock, NC 28731
  4. You may call us at: (888) 954-5555
  5. You may fax us at: (828) 698-0339

If you terminate your account (either voluntarily or involuntarily) all of your personally identifiable information is stored in our database. The information may or may not be deleted from our system entirely. We will retain and use your personally identifiable information, if necessary, to comply with legal obligations, resolve disputes, or enforce agreements.

Emails

Our site and staff use emails to communicate with you, to confirm your registration and to send requested information. We also have email forms within our website to help facilitate easier communications between us. Our goal is to respond to email inquiries within 2 business days.

The information you send to us via email may be stored and used to improve our services, products and website experience, or may be reviewed and discarded.

Compliance with Laws and Law Enforcement

If requested, we will comply with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose information about you only to governmental officials, law enforcement officials or private parties as we, in our sole discretion, believe required or appropriate to respond to claims and the legal purposes, including subpoenas, to protect our property and rights, or the rights of a third party, to protect the safety of the public or single individual, or to prevent what we consider to be illegal or unethical activity.

Third Party Service Providers

Our site may at times provide information about you to a third party to provide services on our behalf. These services may include processing of credit card payments, conducting surveys, shipping of goods and services, or other forms of customer relationship management. We will only share the information about you that is pertinent to the third-parties ability to provide the requested service. These companies are prohibited from retaining, sharing, storing or using your personally identifiable information for purposes not related to Adventure Treks or Camp Pinnacle.

Contests and Surveys

Our site may provide you with the ability to participate in contests or surveys. If you choose to participate, we may request additional personally identifying information from you. These contests and surveys are completely voluntary and you can choose at your discretion whether to provide this information or not. The requested information may be further clarification on your mailing address. We use this information to qualify or notify contest winners and award prizes, and to monitor traffic and personalize our site for a better viewing experience.

International Transfer of Data

Our site and servers are located in the United States. If you are using our site from another country, your communications with us may result in the transfer of information across international boundaries. By visiting this site and communicating with us, you consent to this transfer of information.

Changes in Policies and Practices

Adventure Treks reserves the right to modify this Privacy Policy at any time. If we make changes, we will post them in this online policy and in other places, as necessary, so you are aware of the information we collect, how it is used, and under what circumstances we would disclose it.

Changes will be noted here, via email or by means of a notice on our home page, at least thirty (30) days prior to the implementation of the changes.

Contacting Us

If you have questions about this Privacy Policy, our site’s practices, or issues with this site, please contact us at:

Adventure Treks or Camp Pinnacle
PO Box 1321
Flat Rock, NC 2873, USA