Pre-Summer FAQs

We know that sending your child on a summer outdoor adventure program can be stressful for you as a parent. At Adventure Treks, we do everything we can to put your mind at ease. We don’t see you or your child as business—you’re part of our Adventure Treks family. We have an impeccable safety record, and the overwhelming majority of our students have such a good time that they return to us for multiple summers!

Here are a few questions that may help you prepare.

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Will I be able to talk to my student's instructors before the trip?

Your family will receive a phone call from one of your child’s instructors a few days before the trip begins. At this time, they may follow up on any medical conditions, allergies, or food restrictions; answer last-minute questions; and take the opportunity to welcome your student to Adventure Treks.

Can I contact my child during the trip?

We want our students to feel fully immersed in their outdoor adventure, so we only allow them to use their cell phones to call home on designated days throughout the trip. You can also expect a phone call from your child when they arrive at the airport and meet up with our instructors.

Of course, if there is an emergency or you need to contact your child right away during the trip, you can call us, and we will get your child to a phone as quickly as possible. There is an administrator on-call 24/7.

My child is new and is coming with a friend. Will they spend the whole trip together?

Inclusive communities are what we’re known for, and the majority of our new students come without a friend. In order to preserve the unique nature of our program and in the interest of inclusivity, we limit the number of new students who have a pre-existing relationship, whether from home, school, or otherwise, to no more than two to three on any one program (depending on the size of the group).

Students who arrive together as friends from home will not spend every activity together in order to allow them the opportunity to branch out, make new friends, and help avoid mutually exclusive relationships. We believe (and our students and parents will agree) that making new friends has powerful benefits! Read more about our group size here.

How will I know what my child is doing?

Every trip has its own blog that we update throughout the trip.  About once a week, instructors will send in written updates and photos that highlight the group’s last few days and activities.

To access the trip blog updates, log in to your CampInTouch account and click on News (for written updates) or Photos (for albums). Remember, due to the wilderness nature of our trips, groups are not always in cell service, and we are unable to post updates every day; rather, instructors will send information when they’re in service. No news is good news, and it means that the trip is running smoothly.

What does my child need to bring?

Each adventure has a trip-specific packing list that details what your child needs to bring. Adventure Treks provides all of the necessary outdoor equipment, including a backpack, sleeping bag, and sleeping pad.

Your child does need to bring a good pair of boots (break them in before coming!), a school backpack, and a soft-sided duffel bag (about 80–90 liters in size) with no wheels. Students will not have to carry all of their equipment at once; we only carry what is necessary for the current activity, and leave the rest of our gear in a secure location when we’re not using it.

Because your child will not have access to their cell phone to take photos, we recommend bringing a point-and-shoot camera or GoPro with extra batteries (not a rechargeable battery set, as students will not be able to charge those).

What happens if there's a wildfire, bad weather, or something else affects my child's trip?

If unforeseen or uncontrollable circumstances like weather, heat, wildfires and smoke, or anything else dictate an itinerary change or otherwise affect our trip, we will let parents know as soon as it happens. Our directors are in constant communication with not only our instructors, but also our outfitters, park rangers, and forest rangers in each area, who continually send us conditions updates.

We have the ability and flexibility to switch our itinerary if needed. Please know that if we don’t reach out to you, all is well! Again, no news is good news, and it means the trip is moving along smoothly.

Who will greet my child at the airport?

We try our best to meet all of our students as they walk off the plane. All students traveling as an unaccompanied minor will be signed for at their gate by a designated Adventure Treks instructor. If you pay the additional fee to have your child travel as a UM, please know we will send you the name of the designated AT instructor about a week before the trip begins. Please understand we can’t send this sooner; if your airline asks for a name when booking, please provide the following info as a placeholder, knowing it will have to change later:

  • Adventure Treks director
  • 1899 Berea Church Road, Hendersonville, NC 28739
  • 888-954-5555

For students not traveling as an unaccompanied minor (meaning they’re old enough to travel without an escort and you didn’t pay an additional fee): If we are unable to meet your student at the gate due to several flights arriving at once, we will call and text them as soon as the plane lands to let them know exactly where to meet us.

All instructors will be wearing an Adventure Treks hat and T-shirt and will be easy to find. Please read more about opening and closing days here.